The process of individual behaviour can be understood by three models:
- Basic model of behaviour
- Stimulus Response model of behaviour
- MARS model of behaviour
1. Basic Model of behaviour
This model shows that:
- The behaviour process is similar for all people.
- Actual behaviour can differ because of physiological, environmental and physiological variables and such factors as frustration, conflict, and anxiety.
- Many of the variables influencing behaviour have been shaped before persons enter in the organization.
2. Stimulus-Response Model of Behaviour
The behaviour of person may be caused by
- Certain internal factors such as feelings, stress, motives, etc.
- Other external stimulus (environment)
- A stimulus may be any factor in the environment which directly has an impact on the individual which may be visible in the behaviour. This means that the response or behaviour of an individual is determined by certain situational forces present in the environment. This entire situation is referred to as the S-R process.
3. MARS Model of Individual Behaviour
This model shows that:
- All these four factors have combined effect on individual performance. If any factor weakens, employee performance will decrease.
- These four factors – motivation, ability, role perceptions, and situational factors are influenced by several other individual variables such as values, personality, perceptions, emotions, attitudes, stress etc. Personality and values are the most stable elements, whereas emotions, attitudes, and stress are much more fluid characteristics.
- Each of these factors relates to the MARS model in various ways. For example, personal values affect an employee’s motivation through emotions & tend to shape role perceptions through the perceptual process.
January 12, 2018